Our Auto Dealer Consulting Services Elevate Your Dealership
Consider DCG Consulting the catalysts to your business growth. Our auto dealership consulting experts have extensive first-hand experience running dealerships and know what it takes to achieve operational excellence. We offer practical services in areas that protect your legacy and uncover hidden profit centers through people, expense and process management.
Services include, but are not limited to:
About Our Dealership Consulting Services
There’s a difference between getting by and going far. That difference is DCG Consulting. It starts with our founder, Dave Cantin, who has unrivaled industry experience, having run dealerships and brokered the second-largest dealership acquisition in U.S. history. We are the only player in the acquisition space that consults on dealer operations beyond the closing table. After our acquisition experts facilitate your deal, we won’t leave you to fend for yourself. In fact, we’ll provide a complimentary dealership insight analysis and consultation to get you started. Then, our acquisition and growth specialists draw on their 10-30+ years of automotive industry experience to provide innovative and customized business solutions to expedite your growth, increase your revenues, and help your dealership and legacy thrive.
Dealer Profit Protection
DCG’s auto dealership consulting services help you find hidden profit centers through expense and process management. Consistent and compliant HR processes, recruiting, hiring, onboarding and training initiatives are the key to protecting your legacy. After thorough dealership process analysis, we’ll pinpoint areas for improvement and develop initiatives that optimize your procedures and protect your profit.
Automotive Team & Leadership Development
Operational excellence begins with your team. Your talented employees are the beating heart of your dealership – they keep everything running. Using manager and employee surveys, we assess your dealership’s greatest needs, then design custom team and leadership development programs that boost productivity and reduce turnover. We focus on training our clients’ leaders as master coaches to elevate employee motivation and engagement. More engagement means better performance. Better performance means a healthy bottom-line. Our consulting services are the catalyst for it all.
Dealership Employee Engagement
If you want to achieve high levels of customer satisfaction, you have to start with employee satisfaction. According to research by Gallup, “companies in the top 25% of employee engagement outperformed bottom-quartile units by 10% on customer ratings.” Statistics from a recent Aberdeen’s Employee Engagement research report state “employee engagement programs help companies enjoy 26% greater annual increase in revenue.” Our customized dealership employee engagement surveys can help you develop or enhance existing engagement levels; but most of all, to create places where great people want to come to work everyday.
Secure Your Legacy
You’ve achieved operational excellence, but the work isn’t quite done yet. It’s time to define and establish your legacy. Our dealership consultants can create a comprehensive succession plan to plot your business journey, from current operations to future expansion. Equip your dealership to expand and thrive, and prepare your staff to take the reins after you retire.
Ready to take your dealership to the next level? DCG’s expert consultants can put you on the path to sustained success. We’ve helped countless companies develop custom solutions and achieve operational excellence, and yours can be next. Contact us to discuss a custom consulting package.
Stephanie Licata is an incredible consultant who continues to impress our clients time and time again. She is comprehensive and gets to the core of what clients need to do to move the needle and generate measurable results. Her ability to ask questions that uncover deeper needs contributes to the overall success of projects. She is an invaluable member of our team and we couldn't do our work without her.
I have worked with Stephanie Licata in my current role as COO at Dave Cantin Group, where Stephanie demonstrates unique and valuable insights and the ability to express complex ideas succinctly. She assists our automotive M&A firm with coaching, staffing, training and operations. In addition, Stephanie's technical skills in regard to project management and research capabilities further her value to our team and would make her an asset to anyone's company. I recommend her for any role that requires broad quantitative skills and an ability to think critically. She is able to provide a tenacious and dedicated spirit, coupled with a deep passion and curiosity.
I first began working with Dave Cantin in 2015. He impressed me from day one with his responsiveness and professionalism. Dave is transparent, straightforward and brings a wealth of automobile industry knowledge that is second to none. From the beginning to the end of my first deal brokered by Dave, he stuck with me through every step of the process. After such a positive experience, I sought out Dave again for two more deals, which have been very successful. The great thing about Dave is that he doesn't disappear after the deal is closed. I can share my thoughts and ideas and he's always there to help me take my business to the next level.
Stephanie Licata has a great presence and always presents in a manner that attracts and retains your attention. Stephanie provides solutions to HR issues that HR professionals may have never thought of.
This was a great training and It didn't feel like I couldn't keep checking on business needs if something came up. This is not only a career/team training its useful in everyday life, its training on how to be a better person overall. Stephanie was so amazing and inspiring, she never let it feel like a training more like a family meeting.
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DCG’s industry-leading services offer custom solutions to help you achieve your business goals.
A full-service automotive M&A firm; partners through acquisition and beyond.
Gain strategy to improve business operations and your bottom-line.
Supporting auto dealers to obtain the most effective and attractive sources of financing.