Evaluate employee satisfaction to create a more profitable and productive legacy.
If you want to achieve high levels of customer satisfaction, you have to start with employee satisfaction. According to research by Gallup, companies in the top 25% of employee engagement outperformed bottom-quartile units by 10% on customer ratings. According to statistics from a recent Aberdeen’s Employee Engagement research report: employee engagement programs help companies enjoy 26% greater annual increase in revenue. The data we collect can help develop or enhance existing employee engagement programs; but most of all, to create places where great people want to come to work everyday.
We customize each survey and analysis to identify the areas most important to you. Included in our analysis is an on-site debrief workshop and recommendations for change and growth.
Our comprehensive survey data and analysis provides you with the following:
- Employee engagement insight
- Work climate perception
- Employee satisfaction
- Preferred employee recognition methods
- Organizational loyalty
- Insight into necessary process change to increase engagement
- Strategies to improve customer satisfaction via employee engagement
- Additional custom insights based on your requests