WEBSITE POLICIES
Copyright/Trademark & Usage Policies
Copyright
© 2021-2023 Dave Cantin Group and DCG Companies. All Rights Reserved. All content, including all text, images, graphics, animation, videos, music and other materials, on this website are subject to the copyright and other intellectual property rights of Dave Cantin Group and DCG Companies. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of Dave Cantin Group and DCG Companies.
Trademark
The marks appearing on this website including, but not limited to, DAVE CANTIN GROUP AND DCG COMPANIES and the Dave Cantin Group and DCG Companies Logos are trademarks and/or service marks of Dave Cantin Group and DCG Companies, their subsidiaries, affiliates or licensors.
Notices
We reserve the right to make changes to this website at any time, without notice. Some links provided in this site may lead to sites furnished by independent site owners. The information presented therein is the sole responsibility of those site owners. Dave Cantin Group and DCG Companies have no control over or responsibility for the content of independent sites and provides these links to its visitors for their convenience.
Privacy Statement
Dave Cantin Group and DCG Companies U.S. Consumer Privacy Statement
Scope
Your privacy is important to Dave Cantin Group and DCG Companies (“DCG”). We want you to know that the information you share with us will be treated with care. This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us.
This Privacy Statement applies to personal information we obtain from and about individuals interacting with DCG and its websites, products and services. It does not apply to personal information we obtain in our capacity as an employer. This Privacy Statement covers all DCG controlled subsidiaries and affiliates in the U.S.
If you are a California resident, please see the California Privacy Statement section for information specific to you.
Key points about our information practices
Collection
We may collect information about you, such as name, address, email address, phone number, and other data through your use of our services.
Use
We may use your information to provide services, to maintain client relationships, to provide client support and service, and for marketing.
Sharing
We may share your information as required by law, within DCG, with our service providers, and with our business partners.
Choices
You have choices regarding how we use and share your information for marketing and other purposes. See below to learn more.
Cookies and Tracking
We may use cookies, pixel tags, web beacons and similar tracking technologies to help provide our services. See below to learn more.
Third Party Products and Services
Through the use of DCG services, you may be able to access third party services, applications and websites not controlled by DCG or covered by this Privacy Statement.
Security Measures
We maintain reasonable and adequate security controls to protect your information and require our service providers to do the same.
Retention
We keep information for as long as necessary to provide our services, operate our business, and comply with legal obligations. See below to learn more.
Children’s Privacy
DCG websites do not target or knowingly collect any information from children under the age of 13. See below to learn more.
International Data Transfers
We maintain appropriate protections for cross-border transfers as required by law for international data transfers. See below to learn more.
Contact Us
If you have concerns or questions regarding DCG’s consumer privacy practices or this Privacy Statement, please contact us at 1-212-787-5466. See below to learn more.
Changes
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page. See below to learn more.
Information Collected
As you interact with DCG, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you as further described below.
You may provide us with information about you through a number of sources: DCG websites, applications, services and related matters, surveys, and social media platforms. Business customers provide us with personal information. And we collect information that is publicly available. For example, we may collect publicly available information you submit to a blog, a chat room, or a social media platform like Facebook, Twitter or LinkedIn, and we may use your information for the purposes set out in this privacy statement. DCG engages with consumers on multiple social media platforms and if you contact us on one of our social media pages, request assistance via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy statement as well as the privacy policy of the social media platform you use.
The types of information that DCG collects about you may include, but are not limited to:
contact information (such as name, address, city, state and ZIP code, email address and telephone number), information about your connected devices (such as mobile phone, computer, or tablet) and how you interact with our services, apps and websites (such as IP address, browser type, unique device identifier, cookie data, and associated identifying and usage information), demographic information (such as gender, date of birth, marital status and household composition), marketing profile information, photographs and videos, relationships you have with DCG, Social Security Number.
Use
The information DCG collects about you may be used:
to provide services and maintain client relationships
to improve the quality of our services
to administer your account(s) and process your payments for services
to operate our websites and applications, including online registration processes
to autofill data fields on our websites to improve your online experience
to develop new services
to provide client support and service
to provide information and service updates
for marketing and analytics purposes
to customize and improve communication content
to comply with legal, regulatory or contractual requirements
Communications with you in connection with these uses may be via mail, telephone, e-mail, text message, social media and other electronic messages, or via our websites and applications.
Sharing
DCG may share the information it collects about you in the following instances:
within DCG, with our DCG controlled subsidiaries and affiliates
with our services providers
with our business partners for DCG marketing activities, business partner marketing activities or both
in connection with the sale, transfer or financing of a business or its assets
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
as reasonably necessary to provide our goods and services
as required by law or to comply with lawful requests for information, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process
Apart from the purposes listed above, DCG will not share information about you with other third parties for their independent use without your prior consent.
Choices
If you do not want to receive unsolicited marketing communications from DCG, please call 1-212-787-5466 to opt out of direct mail communications, as well as telephone and email communications, and/or to change previously submitted opt-out preferences. If you opt out of receiving marketing communications from DCG, your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as vehicle support and service). You may also be able to opt out of certain marketing via the mechanisms presented in emails and other communications we may send.
Cookies/Tracking Technologies
DCG may use cookies, pixel tags, web beacons and other tracking technologies on our websites, applications, email messages and advertisements to gather information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit). Using cookies provides benefits to you, such as allowing you to maintain your account login information or contact information on forms between visits. In addition, we may use information gathered from cookies to autofill fields on forms such as the city, state or zip code associated with your IP address. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected.
We may place pixel tags and web beacons in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.
To measure site activity, provide a better user experience, and tailor our marketing communications, we or our service providers or business partners may compile information from the cookies, pixel tags, web beacons or other technologies on our websites. This information may be combined with other information collected online or offline about you, including data provided by third party sources, and may be used or shared for the purposes described in this Privacy Statement. We may also allow third party advertising and personalization partners to use this information to develop personalized content and appropriate advertising based on your visits over time on DCG web sites and non-DCG web sites. This information may also be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you across your devices.
However, you may refuse or delete cookies. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.
Third Party Services, Applications and Websites
Through the use of DCG services, you may be able to access third party services, applications and websites not controlled by DCG or covered by this Privacy Statement, such as those belonging to car dealers, lenders, or manufacturers. We recommend that you carefully review the Privacy Statement of other third party services, applications and websites before providing any personal information.
Access and Update
You may contact us, as provided below, to learn about how to access, review, correct, update, or delete the information about you in our records. We may need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to your request, or for other purposes as required or permitted by applicable law.
To have your mail, email or telephone information updated please call 1-212-787-5466.
How We Safeguard Your Information
We maintain technical, administrative, and physical security and confidentiality measures designed to help protect your information from unauthorized access or acquisition. We also require by contract (other than in an emergency situations) that third party services providers acting on our behalf or with whom we share your information also undertake to provide such security and confidentiality measures in accordance with industry standards.
How Long We Keep Your Information
We may keep the information we collect for as long as necessary to provide services to you, to operate our business, to enable us to communicate with you, for our evaluation of use, or troubleshooting purposes, or to satisfy our legal or contractual obligations. Where required, we will anonymize or dispose of the information we collect when we no longer need it for the uses described above.
Children’s Privacy
DCG websites do not target or knowingly collect any information from children under the age of 13.
How To Contact Us
If you have concerns or questions regarding DCG’s consumer privacy practices or this Privacy Statement you may contact us at 1-212-787-5466.
Changes To This Privacy Statement
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page.
Last Updated May 14, 2023
CALIFORNIA PRIVACY STATEMENT
This PRIVACY STATEMENT FOR CALIFORNIA RESIDENTS (“California Privacy Statement”) supplements the information contained in the Privacy Statement of DAVE CANTIN GROUP AND DCG COMPANIES (collectively, “DCG”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, “CCPA”). Any terms defined in the CCPA have the same meaning when used in this California Privacy Statement.
Collection of Personal Information
We may collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (“Personal Information”). Personal Information does not include de-identified or aggregated information. Please see the following disclosure regarding what we may collect, use, and share based on your use of the products and services and the consent(s) you have provided to us.
Information We Collect
We may collect the following categories of personal information
- Identifiers, such as name, postal address, Social Security number, internet protocol address, signature, email address, account name, or other similar identifiers.
- Commercial information, including records of personal property, products or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information, including, browsing history, search history, and information regarding a consumer’s interaction with an internet website, applicable, or advertisement.
- Financial information, such as bank account number, credit card number, debt card number, or any other financial information.
- Education information.
- Professional information, such as employment or employment history.
- Demographic information, such as information about your age, race, ethnicity, and military status.
How We Use Your Personal Information
We may use your personal information:
To provide and improve our services, including to improve the quality of our services, to administer your account(s) and process your payments for services;
To operate our websites and applications, including online registration processes, to provide client service, to provide service updates, develop new services, and for evaluation of use and troubleshooting purposes;
For marketing and/or analytics purposes, including to customize and improve communication content and including targeted advertising based on information collected via cookies and similar technologies when you visit our and third-party websites;
To comply with legal, regulatory or contractual requirements;
To evaluate or conduct a merger, divestiture, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of all of our assets;
To detect security incidents, including to protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity; and to debug to identity and repair errors that impair existing intended functionality.
We use and disclose personal information that may be deemed sensitive under California law only for those purposes expressly permitted under California law.
How We Disclose Your Personal Information
In order to perform our services and fulfill any of the business purposes described above, we may disclose your personal information to: our service providers; emergency service providers, such as law enforcement; business partners for marketing activities; and independent third parties, such as lenders and car dealers.
We disclose the following types of personal information to third parties (e.g., digital advertising companies and social media platforms) for targeted advertising or in circumstances that may be considered a “sale” for valuable consideration or “share” under California Law:
Identifiers
Internet or other electronic network activity information
You can opt our of such disclosures by clicking here: Do Not Sell or Share My Personal Information
Retention
We keep the information we collect for as long as necessary to provide our services, operating our business, and comply with legal obligations.
Your Rights and Choices
The CCPA provides certain consumers (i.e., California residents) with specific rights regarding their Personal Information. This section describes the CCPA rights that you may have and explains how to exercise those rights. You have a right not to receive discriminatory treatment for exercising these privacy rights.
Right to Know About Personal Information Collected, Used, Disclosed, or Sold
You have the right to request up to twice in a 12-month period that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past 12 months. Once we receive your request and verify your identity, we will disclose to you the information you request in the following areas: (1) the categories of Personal Information we collected about you; (2) the categories of sources for the Personal Information; (3) our business or commercial purpose for collecting or selling that Personal Information; (4) the categories of third parties with whom we shared that Personal Information; and (5) the specific pieces of Personal Information we collected about you in the preceding 12 months.
Right to Delete Personal Information Collected or Maintained
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request and verify your identity, we will delete your Personal Information from our records, unless an exception under the CCPA applies. In our response to your request to delete, we will specify the manner in which we have deleted your Personal Information or, if we must deny your deletion request, the basis for this refusal.
Right to Correct Personal Information
You have the right to request that we correct inaccurate personal information that we maintain about you. Once we receive your request and verify your identity, we will correct information deemed to be inaccurate or, if we must deny your correct request, provide the basis for this refusal.
To exercise the rights described above, please submit a verifiable consumer request to us by calling us at
(800) 722-8621 or by emailing us at info@DaveCantinGroup.com.
Right to Opt-Out of the Sale and/or sharing of Personal Information
You have the right to opt-out of the sale and/or sharing of your Personal Information. We do not sell sensitive Personal Information or the Personal Information of minors under 16 years of age without affirmative authorization. You can opt out of sales and/or sharing of your Personal Information by clicking: Do Not Sell or Share My Personal Information and submitting the contact form.
Authorizing an Agent
You may designate an authorized agent to submit your consumer request on your behalf, so long as the authorized agent has your written permission to do so and you have taken steps to verify your identity directly with us. They may submit a request by following the steps noted above and below.
Verifying Your Request
We cannot respond to your request to know, correct or delete if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request. To verify your identity, we ask that you to provide us with the following information when you submit your request: (1) first name, (2) last name, and (3) phone number or email.
We will use the above information to verify your identity. We will require additional information to verify your identity and fulfill your request depending on the type of request or the information requested by you.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make material changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect, use, and share your Personal Information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA, please do not hesitate to contact us at:
Phone: 1-212-787-5466
Or write to us at: Dave Cantin Group, 45 Rockefeller Plaza, 20th Floor, New York, NY 10111